Dear Loyal Day of Excellence Attendees:
After much consideration, we sorrowfully inform you of our decision to postpone the 2020 event to 2021. After ten amazing years of offering personal and professional development, we are saddened to not have this opportunity for you this year. However, given the CDC and State of South Dakota guidance with regards to COVID-19, we believe postponement of the event is the prudent decision.
If you have already purchased tickets, refunds will automatically be given. Customers who paid with a credit and/or debit card will be automatically refunded, depending on the banking institution it may take between 7-10 business days to show on the account. Customers who paid with cash or other means, will receive a check in the mail to the address on file. Customers who purchased through a 3rd party vendor (Click Big Deals, StubHub, etc) will have to contact vendor directly to be refunded. For questions regarding refunds please contact the Rushmore Plaza Civic Center box office at email@example.com or firstname.lastname@example.org .
With that said, we are looking forward to our 2021 event! The 2020 event will simply be rescheduled from May 13, 2020, to May 12, 2021.
In the Day of Excellence spirit, we are organizing a social media event on our Day of Excellence Facebook page to spread words of wisdom and positivity on May 13, 2020. We hope you join us in sharing a positive message and interact with our Day of Excellence followers!
We are grateful for your support of Day of Excellence for the last ten years and the opportunity to continue it for the 11th annual event!
Yours in Excellence,